Effective date: June 2026
Toronto Anxiety & Depression Clinic ("the Clinic," "we," "us") is committed to protecting your personal information in accordance with the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
When you use our contact form or book a consultation, we may collect your name, email address, phone number, pronouns, and a brief description of what brings you to therapy. During the course of treatment, we collect personal health information as required to provide psychotherapy services.
Your information is used solely to respond to your inquiry, schedule appointments, provide psychotherapy services, and communicate with you about your care. We do not sell, rent, or share your personal information with third parties except as required by law or with your explicit consent.
All personal health information shared during therapy is confidential and protected under PHIPA. Information may only be disclosed without consent in limited circumstances required by law, including: risk of harm to yourself or others, suspected abuse of a child or vulnerable person, or a court order.
Your personal and health information is stored securely using encrypted, PHIPA-compliant systems. We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
Clinical records are retained for a minimum of 10 years following the last date of service, as required by the College of Registered Psychotherapists of Ontario (CRPO). Records of minors are retained for 10 years after the client turns 18.
You have the right to access your personal health information, request corrections, and withdraw consent for the collection or use of your information (subject to legal limitations). To make a request, contact us at contact@torontoadc.ca or call (647) 247-9014.
This website does not use cookies or third-party tracking. We do not collect analytics data about your browsing behaviour.
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this privacy policy or your personal information, please contact:
Toronto Anxiety & Depression Clinic
contact@torontoadc.ca
(647) 247-9014
3440 Yonge Street, Toronto, ON M4N